#228: Why Every Organization Needs a Chief Heart Officer with Claude Silver, Chief Heart Officer at VaynerMedia

By August 1, 2019Podcast

In this episode, you’ll hear our interview with Claude Silver, Chief Heart Officer at VaynerMedia. You’ll hear us talk about why every organization needs a Chief Heart Officer, how they train and develop leaders at VaynerMedia, how they teach managers to provide feedback, and much more. We also take Claude through the lightning round!

Claude Silver

Claude Silver

To view a transcription of this episode, go here!



Prior to joining VaynerMedia, I held senior leadership posts at both J. Walter Thompson and Publicis in each firm’s London office. In both positions, I steered development of brand strategies, agency partnerships, product teams, media, sales, and internal management.

Apart from my work across the marketing and media ecosystem, I co-founded and served as Managing Director at GirlsAdventureOUT, a women-focused outdoor adventure enterprise. A lifelong affinity for outdoor pursuits that led me to become a certified Outward Bound instructor.

It is my track record of hiring and nurturing exceptional talent and leading large-scale global teams that propelled the creation of my current position, one specifically tailored to my capabilities and experience. A native of New York City, I am overjoyed at finally returning to my city of origin.

At VaynerMedia, I oversee anything and everything that has to do with people, including but not limited to: talent management, employee experience & retention, learning & development, coaching, culture, internal communications and recruitment for over 750 employees.

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