Mark Miller on Culture Rules: The Leader’s Guide to Creating the Ultimate Competitive Advantage
In this episode of the L3 Leadership podcast, Mark Miller returns to the show to discuss his new book Culture Rules, and what he’s learned about culture throughout his career.
“Every organization has a culture, either by design or default.” – Mark Miller
4 Key Takeaways:
1. Mark describes what he believes are the essential elements of leadership.
2. He advises leaders to take action rather than getting hung up on semantics.
3. Mark and Doug discuss what it takes to change the culture of an organization.
4. Having listening skills is vital to leadership.
About Mark Miller: Mark started over 40 years ago working as an hourly employee at a local Chick-fil-A. He has worked all across the business since then and currently serves as Vice President of High-Performance Leadership at Chick-fil-A. For the last 20 years, Mark has traveled the United States and the world focusing much of his time on serving leaders, helping them grow themselves, their teams, and their organizations.
Resources Mentioned:
Culture Rules by Mark Miller
Quotes from the Episode:
“It is an unseen force, but it is the cumulative effect of what people see, hear, experience, and believe.” - Mark MillerClick To Tweet
“Every organization has a culture, either by design or default.” - Mark MillerClick To Tweet
[click_to_tweet tweet=”“Listening only matters if you respond.” – Mark Miller” quote=”“Listening only matters if you respond.” – Mark Miller”
Connect with Mark:
Mark’s Website | Facebook | YouTube | Instagram | Twitter | LinkedIn
Phone 678-612-8444
READ OR DOWNLOAD THE TRANSCRIPT FOR EPISODE 371.
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